Returns & Exchanges

At COCOMO, we want you to love your beauty routine, which is why we offer a 30-day return policy for unopened and unused products. If your order isn't a perfect match, we are here to help you find the right glow.

1

Initiate Your Request

Log into your COCOMO account and navigate to your order history to select the items you wish to return or exchange.

2

Pack Your Beauty Haul

Carefully place the unused products in their original packaging, ensuring they are securely sealed to prevent damage during transit.

3

Ship It Back

Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing